Consistent 25% Year-on-Year growth, 10 Years Into Our Client Partnership
How We Avoided the Dreaded Performance Plateau
Forces War Record Case Study
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Achieving Consistent Performance Growth Year-on-Year
The Challenge
In the initial three years of working with Forces War Records, we reduced cost per conversion by 50% and increased their quarterly profit by 30X.
The challenge was to continue delivering performance gains, once the account performance had been maximised for three years.
The Result
Over a 4 year period up to the pandemic, we saw a 100% increase in profit generated, using our agreed server-side accounts checked measurement of customer lifetime value.
The graph shows the quarterly profit over the four year period up to the pandemic.
This equates to a 25% annual increase in profit generated every year for 4 years.
How We Did It
Our scientific approach to performance marketing delivers consistently improving results for all our clients. For Forces War records, profit was the key, and so all of our split testing and statistical analysis was focused purely on this goal.
During this 4-year period we ran split tests, did the statistical analysis and gained concrete learnings on a number of key factors. For example, we got statistically significant learnings on ad copy – what key messaging works best for different customer segments. We tested new beta products on Google and Bing ads and learnt which worked – and which did not. We found the optimum bidding settings. We ran as many tests on as many platforms as we could, continuously.
Because we don’t just “set and forget”, maximise automation and do everything by the rule book, we were able to deliver significant performance improvements on an already optimised account. Ultimately, we focused on what matters to Forces War Records and only implemented changes we knew would work after split testing.